Casa Esperanza, Inc.

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Portrait of Rigoberta Menchu with quote: “Peace cannot exist without justice, justice cannot exist without fairness, fairness cannot exist without development, development cannot exist without democracy, democracy cannot exist without respect for the identity and worth of cultures and peoples.”-- Rigoberta Menchu Guatemalan 1992 Nobel Peace Prize laureate

Casa Esperanza stands in solidarity with our brothers and sisters who have suffered and been silenced for the color of their skin for far too long. Your voices matter, your messages matter. As a social service organization, we denounce racism in all its forms and support the right of EVERY person to live freely without fear of profiling, harassment and even death. We stand with our black colleagues, patients, and partners in outrage at these acts of violence. 

Thank you for joining us in walking forward in the spirit of equality, humanity, and shared love for our community—and affirming with us that Black Lives Matter.

Our Response to COVID-19:

At Casa Esperanza, our commitment is to the safety and health of our patients and our staff. Our mission, “to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic illnesses; to overcome homelessness; and to achieve health and wellness through comprehensive, integrated care,” has guided our response to the global COVID-19 pandemic. We are committed to ensuring that the vulnerable people in our community continue to have access to vital services during this unprecedented public health emergency.

Our work to sustain hope for our patients continues, as our staff develops new ways to deliver services that reduce relapses, prevent overdoses, and build resiliency in the era of social distancing. We continue to work across all of our programs, and with our community partners, to provide innovative, trauma-informed care that will ensure the safety and well being of all our patients, our staff, and their families.

From telehealth counseling, case management, and group services for patients; to games, books, and art supplies for residents; to homeschooling and daycare resources for staff with children; to support groups for staff and patients alike, Casa continues to take things one day at a time, doing the next right thing for our community.

Familias Unidas Telehealth Services

As of March, 18, 2020, Familias Unidas Outpatient Services, including our Spanish-language Structured Outpatient Addictions Program (SOAP), are now also available statewide our new telehealth system. We are accepting new referrals from anywhere in Massachusetts for telehealth counseling, case management, and groups.

For more information:

Phone: (617) 913-8394
Email: telehealth@casaesperanza.org

Conexiones CSS

Conexiones CSS, our  clinical stabilization services program located at the Tewsksbury Hospital, is accepting new intakes. We are screening all incoming patients for COVID-19, and have implemented daily screenings for our staff as well. Conexiones has converted a room with private access to bathroom facilities into an isolation room, which is available for patients who meet the COVID-19 screening criteria for a “Person Under Investigation” (PUI).

For more information:
Phone: (857) 256-4983
Email: cssintake@casaesperanza.org

Residential Recovery Services

We established isolation rooms at our residential recovery programs Latinas y Niños and our Men’s Program. Each isolation room also has private bathroom access available for patients who screen positive for COVID-19.

For more information please contact us:

Latinas y Niños
Phone: 617-445-1123 x202
Email: latinasintake@casaesperanza.org

Men’s Program
Phone: 617-445-1123 x110
Email: mensprogramintake@casaesperanza.org

Supportive Housing

We are supporting residents of our Supportive Housing programs through our case management services and providing residents with information about staying safe during the pandemic; including sharing information about resources available for low-income individuals and families to address the social, psychological, and economic impact of social distancing.

Mi Vida, Mi Historia

Casa Esperanza is offering Mi Vida, Mi Historia, our preventative health course for young people between the ages of 13 and 24, through our telehealth services. Mi VIda, Mi Historia is a five session, interactive curriculum that uses storytelling to empower young people to make healthy decisions about their own bodies and set effective boundaries to reduce the risk of substance misuse and HIV/STI infection.

For more information: 
Pasith A. Muñiz-Saurré
( They/Them or He/Him )
HIV Prevention Specialist
Phone: (617) 913.8110
Email:  rsaurre@casaesperanza.org
Personal Electronic Devices for Patients

In addition to adding infrastructure to support staff who are now working from home and to support our new telehealth services, Casa Esperanza has committed to ensuring our patients who do not have their own Personal Electronic Devices (PED) have access to wifi capable tools so that they may connect with providers and continue vital care over telehealth while maintaining safety through social distancing. We are distributing tablets and wifi hotspots to patients who need them on an ongoing basis.

Personal Protective Equipment (PPE) for Staff and Patients

We are supplying all on-site staff with Personal Protective Equipment (PPE) that meets the established guidelines for preventing COVID-19 set by the Massachusetts Department of Public Health and the Centers for Disease control including gloves, surgical masks, gowns, and N95 respirators when indicated. Our patient-facing staff are on the front lines of the epidemic, and essential to the work we do to assist the individuals and clients who come to our programs for essential care. We are committed to following the highest possible standards when supplying equipment and establishing new protocols to reduce the spread of COVID-19 in our community.

CasaCare is here for our community. Our programs may look different in the era of social distancing, but our commitment to our mission, and to the safety and health of our patients, staff, and community remains as strong as ever. It is our honor and our duty to support the people we serve through this public health crisis, despite logistical challenges and added expenses. We are fortunate to have strong support from community partners and funders who have helped us make rapid changes to meet the emerging need in our community during these unprecedented times. If you would like to partner with us to help offset the costs of our COVID-19 response, please consider making a tax-deductible gift to support our work.