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Residential Assistant/ Front Desk House Manager
Program: Casa Esperanza/Latinas y Ninos
Type: Full-Time
Reports To: Program Director
Date Posted: 01/12/2009
Application Due: Open Until Filled

SUMMARY: The role of the House Manager is to oversee the day-to-day activities at the program. 

RESPONSIBILITIES: Must be familiar with the structure and activities that occur during each shift (day, evening, overnight and weekends).
Implements all safety and security requirements for the house
Reports all safety and security concerns to appropriate authorities and staff.
Coordinates all scheduled client activities and refers clients to appropriate staff for support.
Monitors the front door and answers the front desk phone
Ensures that all windows and doors are secure, alarms are set.
Ensures that all items that are potentially dangerous are secured in a locked location, i.e. knives, curling irons, irons, razors, etc.
Monitors all use of client medications including prescription drugs
Makes client medications available at prescribed intervals
Observes and records that all medication has been taken in the medication log
Secures all client personal property in the designated secure location and completes property log
Conducts walkthroughs every two hours and complete H.M. checklist and logs as required
Ensure all clients, visitors and staff sign in and out

QUALIFICATIONS: Knowledge of addiction recovery process, or willingness to acquire within first six months of employment
Counseling and Substance Abuse training
CPR Certification
English/Spanish Bilingual required
Bicultural preferred

SKILLS: Strong verbal/written skills
Ability to work independently
Ability to work as member of a treatment team
Strong communication skills
Ability to communicate with clients, vendors, and external providers in a professional manner
Ability to handle multiple tasks
Ability to understand and manage moral/ethical boundaries with clients/staff
Strong interpersonal skills

EXPERIENCE: Minimum (2) years experience as a House Manager in a residential program
Experience working at a front desk area preferred

EDUCATION/TRAINING: High School Diploma or GED

Download PDF Application (US Mail, E-mail, Fax)
If you would like to mail, fax, or e-mail your application, you may download the PDF form here.

Apply On-Line (Resume & Cover Letter Upload)
If you have a cover letter and resume, you will be able to submit them using this application form.